Our highest priority is our customers. We go to great lengths to create trust with our customers, to give them confidence in our business, and to keep in contact with them throughout the repair. Our focus on the customer is reflected by our ability to maintain a Customer Satisfaction Index rating of over 97% completely satisfied since 2007.

Express Autobody opened our doors in April of 2006. Our facility is on 3 acres and composed of 4 separate buildings. Our paint department is in a separate building from our metal to prevent contaminants in the paint. Our buildings are large enough to park all moveable vehicles indoors over night. We are well equipped with the technology and machinery to fix almost any kind of car and any kind of damage. We have 2 Spanesi computerized measuring systems that can measure a vehicle’s frame to 1/100th of a centimeter. We have 4 chief frame systems. We have 3 paint booths to handle a large volume of vehicles and prevent any delays on your vehicle’s repair. Visit our shop tour page to see more about our facilities.

tMost of our competitors are yesterday’s good news.  While it’s really great that we have competitors who’ve been around for a long time, things have really changed since 1953, or 1986.  Unfortunately their way of doing things hasn’t changed much.  At Express Autobody we’re implementing new, better processes and procedures.  We’re getting those processes from the best body shops in the United States and Canada via our “Throughput Solutions” training.  Today, we’re what the average body shop will look like in year 2020.  Come on by and we’ll show you what the differences are.  They are significant.

Express Autobody is a PPG Certified First Network shop utilizing MVP Performance solutions, implementing ParaKaizen training and procedures, as well as utilizing the most modern industry Best Practices such as Lean, Six Sigma, Theory of Constraints, Total Quality Management, and Leading Change. Kaizen is a Japanese Philosophy that seeks constant improvement. ParaKaizen means we are constantly seeking ways to improve the paradigm that we use to repair vehicles. What does this mean to you? It means that when we repair your vehicle we’re going to do it better, faster, and more cost effectively than our competitors. That’s not to suggest we perform cheap repairs, it means we perform high quality repairs for less than what a boutique shop will charge you for that level of quality, and we’ll do it much faster than even a production shop will be able to perform repairs of a lesser quality.

Here at Express Autobody we know that in order to work well as a business we have to work well as a team. This is a family run business with a strong belief in maintaining a successful team throughout our shop. The faith and trust that we are able to put into each other is the foundation of our success as a business.

The way automobiles are being made is changing and improving every year. The industry of autobody repair is changing rapidly too with the changes in vehicles and in our economy. We recognize that our knowledge can get outdated very easily and in recognition of that we continue education for our entire staff, this includes our technicians and our administrators. Our technicians are trained through I-CAR and most of them have received a “Platinum” status. Our administrators visit other body shops in the nation to learn how to be the best and they go to industry related courses through PPG. In order to provide you with the best repair and the best repair experience we go above and beyond to educate ourselves on how to be the best of the best. To learn more, visit our qualifications page

Combined, the team at Express Autobody has over 200 years of experience in the automotive repair industry. We are certified through PPG, I-CAR, and AMI. We have worked on almost all cars and with almost all insurance companies.

The technicians at Express Autobody are qualified to work on all cars. There is no exclusive benefit to taking your vehicle to the dealer for repairs; we are just as knowledgeable of your vehicle as the dealer is.

Express Autobody guarantees it’s workmanship for as long as you own your vehicle. In addition to our guarantee we’re able to offer our customers a lifetime nationwide written warranty on our refinish work that’s backed by PPG, a fortune 500 company. When you choose Express Autobody you’ll get as good a guarantee as any collision shop offers* and a better guarantee than most insurance companies will give you.  (* A note about guarantees:  A guarantee is only as good as the company that backs it.  Express Autobody is one of the most dynamic, fastest growing collision repair shops in the United States.  The prospects of Express Autobody being around if you ever have need of your guarantee is pretty good.  This cannot be said about a lot of our competitors.  Most insurance company guarantees are based on the assumption that the repair shop also provides a guarantee.  Know that a lifetime guarantee isn’t going to be worth much if the shop that wrote it is out of business, even if there is an insurance company guarantee too.)

An unregulated, hole – in – the – wall shop will put out more hazardous and toxic waste in a day than Express Autobody produces in a month. From the office to the metal shop to the paint shop we take extra measures to lessen the impact we have on the environment To learn more, visit our Environmentally friendly page.

Unlike most auto dealerships, and all of the collision repair chains, Express Autobody is locally owned and operated. We also support local activities, charities, police departments, and civic events. Part of Express Autobody’s mission is for us to be a good neighbor and a good citizen. That means the money you spend repairing your damaged vehicle at Express Autobody stays here in Central Texas, and a portion of that money is spent supporting your friends and neighbors in their local charitable and civic endeavors.

A lot of body shops, especially ones belonging to the big chains, think that their customers are the insurance companies. While we at Express Autobody think it’s important for us to maintain good relationships with these insurance companies, we know our future depends on the satisfaction of our customers. When we repair your collision damaged vehicle we promise we’ll always keep your best interests in mind first and foremost. We will contact you throughout the repair and treat you with the highest respect.

Yet another thing we do to expedite the process of repair. It’s a common practice in most body shops to bring the weeks work all in on Monday and get it all out by Friday. The thought behind this process is that vehicles wouldn’t have to be kept over the weekend when nobody is working on it. The problem with this process is that a vehicle will show up Monday morning and repairs won’t begin until Tuesday afternoon because the technicians had 10 other cars to get to as well. This just doesn’t work. So, we plan our repairs according to the schedule of each technician and their capacity. This streamlines the repair for every vehicle in our shop and prevents any issues with “bottle-necking”.

Express Autobody is one of only a few shops in Central Texas using the superior paint technology of Waterborne. This is the same paint being used by manufacturers for the last 20 years and allows us to be significantly more environmentally friendly than previously used solvent-based paint could, it is safer on our employees, and it even allows for a better color match. To learn more, visit our Waterborne Paint page.

Our location is close by and easy to access. We are a ¼ of a mile away from IH-35 on Westinghouse Rd (Exit 257) which is near the Round Rock Outlet Mall. Click here for directions.

To accommodate your busy schedule we have extended hours throughout the week. Monday – Friday we are open 7:00am – 6:00pm. We are also open Saturday from 8:00am – 12:00pm.

We really set ourselves apart from the competition by offering our customers the “Express Lane Repair” option. This is a process of doing all the footwork for repairs before the vehicle even arrives, allowing your keys to be back in your hands as fast as possible. To learn more, visit our Express Lane page.

Instead of an estimate, Express Autobody provides a thorough inspection of damages. Doing this allows us to give you an accurate price for repairs, an accurate time line to complete repairs, and it prevents surprises from hidden damage. To learn more, visit our Comprehensive Damage Reports page.

Express Autobody offers a variety of repair options to our customers to better fit each person and each vehicles particular need. The changes are strictly for the compromise of price or aesthetics, never quality or safety. To learn more, visit our tiered repair page.

We want our customers to drop their vehicles off with absolute confidence that their car is in good hands. We take extensive Quality Control measures throughout the repair to monitor the repair and ensure that the quality of each repair is as high as it can be.

Express Autobody has achieved the I-CAR Gold class, the highest ranking an automotive repair facility can accomplish. This is a reflection of the extensive education of our technicians and the quality of our facilities and our repairs.

Express Autobody is one of the only PPG Certified First shop in central Texas, meeting the high standards set by PPG, a fortune 500 company.

A lot of pride goes into the high quality work that we produce and the clean and safe environment that we produce that work in. We love to give shop tours to potential customers as well as current ones wanting to see their repair in action. You can visit our shop tour page to see what Express Autobody looks like.

Few shops are as technologically advanced as Express Autobody. Our customers are able to check in on their vehicles every day through our Vehicle Status Check program. Pictures of the repair in process and status updates are posted online and easy to access through our website.

We are a Direct Repair Shop for Farmers, State Farm, and Met Life Insurance groups. Being a DRP shop means that each of these insurance companies entrust in us the ability to take care of their clients and their client’s vehicles with the utmost diligence, quality and care. We have chosen to partner with these particular insurance companies over other major providers because of our shared belief in prioritizing customer satisfaction over all.

Express Autobody is affiliated with several dealerships in the area and performs repair work for the dealerships vehicles and/or their customer’s vehicles. This includes Round Rock Nissan, Maxwell Pontiac GMC, Mercedes Benz of Georgetown, and Mac Haik Dodge, Chrysler and Jeep.

Our Preferred Vendor Program is a set of relationships that we have with parts vendors to exclusively use them for our parts needs in return for dependability and good prices. So, when we need a Nissan bumper, we will only call Round Rock Nissan to get that bumper. What does this mean to you? It means that having competitive pricing on parts mean that we can provide you with competitive pricing on your repair. And being able to trust and rely on our parts vendor’s means that we can uphold promises for scheduled in dates and delivery dates because we aren’t at the mercy of whenever a part shows up.

We have an entire section of our website dedicated to the insurance agents in the area. We provide them with support by hosting Continuing Education courses at our facilities. Each of these agents knows that when they send their client to us for repairs that their client will be well cared for. Having that personal connection with each other brings that small town feeling and trust, even in the busy, big cities of Georgetown and Round Rock.

Having a collision is an inconvenience and we take any measure we can to accommodate you. When you drop off your vehicle for repairs we will have a rental car waiting. If you choose not to get a rental car we will happily give you a ride to your home or office. This also goes for picking you up once the vehicle's repairs are completed.

Before the car gets returned to its owner, we perform a full detail service. We will clean the exterior and interior of the vehicle. This includes removing any trash, vacuuming the carpet, cleaning the inside and outside of the windows, degreasing any grime on the wheels, wiping down door jambs, cleaning surface dirt in the engine, and shining the tires.

As a courtesy, we check over the well-being of your car before it gets returned to you. We will air up your tires, top of your coolant and windshield wiper fluid. If there are any warning lights on, even if they aren’t collision related, we will diagnose them for you and even get them resolved if you wish.

Express Autobody has an on staff Paint less Dent Repair (PDR) technician. It’s very common for our customers to want to take care of small dents while the vehicle is already at the shop. And because we do not have to out source our PDR work we can offer it at a very competitive price.

Being a highly efficient business we want to help our customers with their efficiencies in getting any extra services to their vehicle performed. We will get bed liner, window tinting, wheel refurbishing, tire replacement, mechanical work and various other services performed while your vehicle is at our shop. Doing this for our customers saves them the time out of their day finding quality business to perform these services and taking their vehicle there themselves.

Free of charge Express Autobody performs complimentary services to each vehicle that gets repaired here. We will check windshield washer and coolant fluid levels and top them off if they need it. We check the pressure of each tire and add air if needed. We will charge a battery if it’s low on life. We store vehicles indoors over night, which some shops charge as much as $75 a night storage fee for this service. Our full interior and exterior detail service is complimentary as well.

If your vehicle is un-drivable and needs to be towed to our facilities we will happily make the towing arrangements for you. We are partnered with A Day And Night Wrecker (512-255-3513) for any towing needs South of us, and we use Wiley’s Wrecker service (512-863-0263) for anything North of us.

You can consider us a one stop shop for all of your vehicle replacement needs. We have partnered with Hertz local edition to stock an entire fleet of rental vehicles that we keep full of gas and as clean as a new penny for each of our customers that have rental needs. So, the people who know about you and your repair are the same people putting you in your rental. We have all of your contract information pre-filled out and the vehicle waiting up front so that dropping off your vehicle and getting into your rental is a breeze. To learn more, visit our Hertz page.

We pay attention to your vehicle right down to the smell. We have three high quality scent wafers that you can choose to have put under your seat during the detail process. The three are New Leather, Clean Car, and April Fresh.

There is a lot more involved in the repair process than just metal and paint work. We provide each of our customers with a process map that details all of the stages of repair that their vehicle will go through. When we call with status updates to the repair, you are able to refer to the map to see what's been done and what's about to happen.

You don’t have to worry about dirt or overspray getting into your interior. During the check in process a floor mat, a seat cover, and a steering wheel cover are put in the car. When the vehicle is getting repaired a welding blanket is used to cover any part of the interior to avoid a spark leaving a burn mark or metal particles settling into the inside of your car. During the paint process the vehicle is covered and taped to prevent even the smallest amount of overspray getting inside. So, don’t you worry about your car being in a body shop. We will always go the extra mile to keep it perfect, just the way you like it.

When you walk into the door we will offer you a free soda, bottled water, or cup of coffee. We also have some cool key chains (a tire pressure gauge and a thermometer/compass) and high quality pens and we encourage you to take one. And don’t forget all of the complementary services we provide with your repair.

We give you many examples of the work that we have performed. They range from minor bumper damage to extensive repair work. At many other body shop websites (if they even mention previous repair pictures) the photos are minimal and don’t show in depth the process of repairs. To see these, just visit our Previous Repairs page.

Insurance companies and autobody shops do the repair process every day. But getting your vehicle repaired (hopefully) isn’t a common occurrence and we think you would benefit from knowing the common route you, as a customer and vehicle owner, will be taking in the repair process. It makes the whole process much easier when you know what to expect.

If you aren’t sure what is true and what isn’t in all of the information you get from friends, insurance adjusters, and body shops, it’s sure helpful to have some clear and precise rules and laws to refer to.

Look at other body shop websites, we did. It sure doesn’t say much about a business when their website is so minimal in design and content. Our website tells you so much more than our phone number and fax number. We explain the reasons Express Autobody is the best body shop to choose for your repair, we explain with pictures, with the repair process, we show previous work done, and we give updates of repair on our website. That’s just the tip of the iceberg!

If this website isn’t enough check us out on Facebook.

Outside of autobody repair we provide a helping hand with informative articles about matters concerning your vehicle. We have articles about simple ways to get the best gas mileage out of your car, how to choose an insurance company, and even the safety of vehicles. Visit our Tips From the Garage page to access these articles.

Our goal here is to answer your questions before you even know what to ask. You can look through that list and it’s likely you’ll see a question and think, “Wow, that’s a great question, I wonder what the answer is.” Knowledge is power and we want you to be as informed as possible about your repairs. Visit our FAQ page to have access to these questions and answers.

Give us a call or send us an e-mail and we will do our best to answer all of your questions. If you aren't sure about something, please ask. We are happy to help you and make sure you are completely confident about getting your vehicle repaired with us.

Along with an exceptional repair, we provide you with a Repair Book which includes a final bill, a copy of our body work and paint work guarantee, pictures of the vehicle throughout the repair, invoices from the parts bought, and unibody or alignment spec sheets.

'Nuff said!